Go Back   Work From Home Jobs Forum > Work At Home Ideas > Work From Home Job Leads

Work From Home Job Leads Post here if you have heard about a work at home job lead or company that hires virtual workers. This forum is for third party leads... If you have an actual position to fill yourself then post in the Help Wanted forum. NO BUSINESS OPPORTUNITIES! FREELANCE JOB LEADS ONLY!

Thread Tools Display Modes
Old 09-30-2009, 03:05 AM   #1

Join Date: Sep 2006
Location: Canada
Posts: 2,261
Default Spanish Speaking Customer Service


Must have a dedicated telephone land line and computer connected with high speed internet connection.

Are you:
Spanish speaking.
Flexible with your schedule.
Quick learner.
Self motivated and detail oriented.

Seeking Spanish speaking Virtual Customer Service Representatives for a national customer care and billing company based out of NC. Applicant must be technologically savvy, extremely organized, and data oriented. Flexibility and willingness to learn new processes is essential.

1. Use a computer terminal to access customer information and convey necessary information to customers.
2. Answer customer questions (basic information such as prices, programming, installation of services, billing, etc.) with appropriate and accurate information.
3. Communicate effectively: verbally over the telephone with customers and via chat and/or email with co-workers and customers.
4. Resolve customer issues/complaints with a sense of urgency.
5. Make decisions based on documentation and account research in a fast paced environment.
6. Quickly navigate between multiple web based systems.
7. Contact customers concerning scheduled service calls.
8. Determine when there are service outages (i.e., use Knowledge Base and all other systems).
9. Maintains current up-to-date cable "product" knowledge (i.e., Programming, promotions, etc.). Provides, with appropriate persuasive communication skills, information on cable services and enhancements.
10. Other duties as assigned.


Qualified candidates should apply on-line at: http://elementcare.hostedcc.com/maso...on//80216.html

Qualified candidates will be contacted after successfully completing all steps listed at the url above.

Company offers Full-time employees competitive benefits including medical, dental, vision, and tuition reimbursement.

Company is an equal opportunity Employer EOE/M/F/D/V
1. High school education or equivalent.
2. Must truly enjoy working with customers.
3. Must enjoy talking on the phone.
4. Spanish speaking.

1. Experience in public relations or sales are highly desirable.
WorkAtHomeSpace is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Providing Good Customer Service in Direct Sales Ravish30 Post your Business Articles Here 0 04-14-2009 12:11 PM
Customer Service Representatives WorkAtHomeSpace Work From Home Job Leads 0 03-20-2009 03:03 AM
Customer Service: French Speaking WorkAtHomeSpace Work From Home Job Leads 0 06-15-2008 12:38 AM
P/T Retail Credit Card Customer Service WorkAtHomeSpace Work From Home Job Leads 0 02-25-2008 12:15 PM
Providing Excellent Customer Svc to Grow your Business! Ravish30 Post your Business Articles Here 1 01-21-2006 04:18 PM

All times are GMT -5. The time now is 12:50 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
All Rights Reserved - FreelanceMom.com